Terms & Conditions

Effective date: May 1, 2026 · Last updated: May 21, 2026

1. Parties & Definitions

These Terms & Conditions ("Terms") form a binding agreement between Hemet & San Jacinto Chronicle, doing business as NewFBN ("Company," "we," "us," "our"), and you ("Customer," "you," "your"), the person or entity placing an order through NewFBN.com, hsjchronicle.com, or by telephone, email, or in person.

"Service" means our publication of legal notices in a court-adjudicated newspaper of general circulation in Riverside County, California, including the preparation, scheduling, printing, and Proof of Publication for Fictitious Business Name (FBN) statements, name changes, summons by publication, probate notices, trustee sales, government notices, and similar statutorily-required publications.

"Notice" means the text, dates, signatures, addresses, and other content the Customer submits for publication.

"Adjudicated newspaper" means a newspaper of general circulation adjudicated under California Government Code §6000 et seq. and California Business & Professions Code §17917 for publication of legal notices in Riverside County.

2. Description of Service

We publish your Notice in our adjudicated newspaper for the number of consecutive weeks required by the applicable California statute, file the resulting affidavit (Proof of Publication) where required, and deliver a copy of the affidavit to you electronically.

For Fictitious Business Name statements, publication runs once a week for four (4) consecutive weeks pursuant to Cal. Bus. & Prof. Code §17917. Other notice types are published per their governing statute (Cal. Civ. Code §2924f for trustee sales, Cal. Code Civ. Proc. §415.50 for service by publication, Cal. Prob. Code §8120 for probate, and so on).

We are not a law firm. We do not provide legal advice. We do not draft or correct your Notice's substantive legal content. If you are unsure what to publish, consult an attorney.

3. Orders, Pricing & Payment

Pricing for each notice type is shown on the order page at the time of purchase. Add-on fees (additional business names, "we file for you" service, etc.) are itemized at checkout. The total charged to your payment method is the price you authorize and is payable in full at the time of order.

Payment is processed by Stripe, Inc. and subject to Stripe's terms of service. We do not store your full card number. By placing an order you authorize us to charge the payment method you provide for the full order total.

Publication does not begin until payment is fully authorized and received. The first scheduled publication date is the next available print edition for which we receive your paid, complete order before that edition's deadline (currently Tuesday at 12:00 noon Pacific time for Thursday publication; deadlines are subject to change without notice).

4. Disputes & Chargebacks

A legal notice is a performed service. Once a publication has run in our newspaper or an affidavit has been issued, that work cannot be undone. For any order that has been performed in whole or in part, we reserve the right to contest a chargeback, payment dispute, or reversal and to recover the amount validly owed, including by referring the unpaid balance to a collection agency if the dispute is resolved in our favor. Unpaid balances may accrue interest at the maximum rate permitted by California law.

Filing a dispute for an order that you authorized and that we performed as agreed (sometimes called "friendly fraud") may be challenged with your card network using our records of your order, identity verification, and the published notice, and may, depending on the circumstances, be actionable under applicable law.

Nothing in this Section limits any right you may have under applicable law or your card network's rules to dispute a charge. We simply ask that you contact us first at (951) 262-7611 or [email protected] — most issues are resolved within one business day, far faster than a bank dispute.

5. Refunds, Cancellations & Modifications

Before first publication: Orders may be cancelled before the first publication run goes to print (i.e., before Tuesday 12:00 noon Pacific time for that week's Thursday edition) for a refund of the amount paid, less any payment-processing fees that our payment processor or your card network does not return to us. Email [email protected] or call to request cancellation.

After first publication: Once any portion of the publication run has gone to print, the Notice is published in the public record of the newspaper and the publication cannot be "un-printed." We may, at our discretion, refund a pro-rata share of the price for the unpublished remaining weeks, less a $25 administrative fee, but we are not obligated to do so.

Customer error: If a Notice was published correctly per the Customer's submitted text but the Customer later discovers an error in what they submitted (misspelled name, wrong address, wrong file number, wrong date, etc.), the Notice will need to be re-published from scratch as a new paid order. We will not re-publish at our cost for Customer-supplied errors. See Sections 6 and 7.

Modifications: Once an order is paid, the Notice text and addresses are locked. Modifications before first publication may be made at our discretion and may incur an administrative fee.

6. Your Duty to Verify Ad Copy

By placing an order you represent and warrant that:

• You have read and approved the entire Notice text shown on the order review page before clicking "Pay."
• The information in the Notice is true, accurate, complete, and not misleading.
• You have the legal right and authority to publish the Notice (you are the registrant, the registrant's authorized agent, the petitioner, the trustee, etc.).
• The Notice does not infringe any trademark, copyright, right of publicity, right of privacy, or other right of any third party.
• The Notice complies with the substantive legal requirements of the statute under which it is being published.

If you submit your filing through our online form, the auto-fill from County records is provided as a convenience only — you remain solely responsible for confirming the data is correct before submitting payment. If you upload a copy of your filing for us to retype or transcribe, you are responsible for confirming our transcription matches the source document before publication runs.

7. Publisher Liability — Errors & Omissions

Limitation of liability for publication errors. If a Notice is published with a typographical error, omission, or other defect caused by us (and not by the Customer's submission), our sole and exclusive liability and your sole and exclusive remedy is to re-publish the corrected Notice at our expense for the same number of weeks affected by the error, in the same newspaper, in the next available print editions following discovery of the error.

This limitation reflects long-standing California publisher industry practice and the fact that, as a publisher of legal notices in an adjudicated newspaper of general circulation, the value of a corrected re-publication is the only remedy that meaningfully restores the legal effect of the publication for the Customer.

We are not liable for:

• Errors in the Notice that originated in the Customer's submission, including the Customer's failure to verify ad copy under Section 6.
• Consequential, special, incidental, indirect, exemplary, or punitive damages of any kind, including without limitation lost profits, lost business opportunities, loss of goodwill, missed statutory deadlines (such as the 45-day FBN publication window), or the need to refile with the County Clerk-Recorder, even if we were advised of the possibility of such damages.
• The legal sufficiency of the Notice for the Customer's intended purpose. Whether the Notice satisfies the requirements of any particular statute, court order, county clerk, lender, licensing agency, or other third party is the Customer's sole responsibility.
• Errors caused by the Customer's failure to provide complete and accurate information, by changes the Customer requests after publication has begun, or by the Customer's failure to respond to our requests for clarification within a reasonable time.
• Failures or delays in publication caused by acts of God, weather, fire, labor disputes, equipment failure, internet or postal service disruption, government action, pandemic, or any other cause beyond our reasonable control.

Aggregate cap. Notwithstanding anything to the contrary, our total cumulative liability to you for all claims arising out of or relating to a particular order shall not exceed the amount you actually paid us for that order.

8. Warranties & Disclaimers

Except as expressly stated in these Terms, the Service is provided "AS IS" and "AS AVAILABLE." To the maximum extent permitted by California law, we disclaim all warranties, express or implied, including without limitation implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms is intended to limit or exclude any warranty or right that, under California law, cannot be lawfully limited or excluded.

9. Indemnification

You agree to defend, indemnify, and hold harmless the Hemet & San Jacinto Chronicle, its officers, members, employees, and agents from and against any claim, demand, action, loss, damage, fine, or expense (including reasonable attorneys' fees) arising out of or related to (a) the content of any Notice you submit, (b) your breach of these Terms, (c) your violation of any law or the rights of a third party, or (d) your use of the Service in a manner not authorized by these Terms.

10. Intellectual Property

The NewFBN and Hemet & San Jacinto Chronicle names, logos, page designs, and the layout, code, copy, and selection of content on NewFBN.com and hsjchronicle.com are the property of the Hemet & San Jacinto Chronicle and are protected by United States and California intellectual property laws. You may not reproduce, modify, or distribute these materials without our prior written permission, except that you may print, save, and forward Notices that have been published on your behalf.

You retain ownership of the content you submit. By submitting a Notice you grant us a non-exclusive, worldwide, royalty-free license to publish, print, archive, and reproduce that Notice in our newspaper, on our website, in our archives, and as required by California law for the publication and indexing of legal notices.

11. Privacy

Our handling of your personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. California residents have specific rights under the California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA); see the Privacy Policy for details on how to exercise them.

12. Termination & Suspension

We reserve the right to suspend or terminate your account or refuse any order, with or without notice, if we reasonably believe that you have (a) violated these Terms, (b) submitted false or misleading information, (c) initiated a chargeback in bad faith, (d) attempted to publish content that is unlawful, defamatory, fraudulent, or designed to harass any person, or (e) used the Service in a manner that creates legal exposure for us or our newspaper.

13. Governing Law & Venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The exclusive venue for any judicial action arising out of or relating to these Terms or the Service is the Superior Court of California, County of Riverside, or the United States District Court for the Central District of California, Riverside Division. Each party consents to the personal jurisdiction of those courts.

14. Dispute Resolution

Before either party files any lawsuit or arbitration demand, the parties shall attempt in good faith to resolve the dispute by direct discussion, with at least one telephone or in-person conversation between principals (or counsel) within thirty (30) days of written notice of the dispute.

Notwithstanding the foregoing, either party may seek injunctive or equitable relief in court at any time to prevent imminent and irreparable harm.

15. Changes to These Terms

We may update these Terms at any time. The current version is always posted at newfbn.com/terms. Material changes will be communicated via the website. Your continued use of the Service after a change is published constitutes acceptance of the updated Terms. The Terms in effect at the time you place an order govern that order.

16. Contact

Hemet & San Jacinto Chronicle
d/b/a NewFBN & Hemet & San Jacinto Chronicle
524 W Calle Primera #1004
San Ysidro, CA 92173
Telephone: (951) 262-7611 (Mon–Fri, 8:00 AM – 4:00 PM Pacific)
Email: [email protected]

© 2026 Hemet & San Jacinto Chronicle. All rights reserved. NewFBN is a service of the Hemet & San Jacinto Chronicle.